Skip to main content
Bright Labs Marketing Research Help Center home page
Submit a request
Sign in
  1. Bright Labs Marketing Research
  2. App support

App support

  • How can I participate?
  • I can’t install the app (unallowed to install from unknown source)
  • Is it safe to download the app (I get a warning in my browser)?
  • I received a message from Facebook/Instagram that there were logins from other / unknown devices
  • The app is getting frequently disconnected from Facebook/Instagram (via wifi and also via mobile data) and I am unable to re-connect
  • I can not login with Instagram/Facebook account
  • I can no longer login into the app with my Instagram/Facebook account
Bright Labs Marketing Research